Amazon Work From Home | 12th/ Any Graduate
Are you a 12th pass or a graduate looking to work from home? Amazon has a fantastic opportunity for you as a Virtual Customer Support Associate! This work-from-home job is open for freshers as well, with a competitive salary package. The role specifically caters to those in Tamil Nadu, so if you meet the qualifications and reside in the area, this could be an excellent fit for you. You must be at least 18 years old, have the right to work in India, and possess experience working with a computer. As for your workspace, make sure to have a quiet, distraction-free environment with a dedicated office space equipped with a desk and chair. Additionally, you’ll need a sturdy broadband connection of 100MB download speed and 20MB upload speed via an ethernet internet connection. The job requires flexibility, including working varying shifts throughout the week and weekends. If this sounds like the opportunity you’ve been looking for, apply now as the last date for application is ASAP.
Amazon Overview
Amazon.com, Inc. is a global technology and e-commerce leader that operates a wide array of businesses, including online retail, cloud computing, digital streaming, and artificial intelligence. Founded by Jeff Bezos, Amazon has grown from an online bookstore into one of the largest and most influential technology companies in the world. Its mission is to be Earth’s most customer-centric company, where people can find and discover anything they want to buy online.
Company History
- Founded: Amazon was founded on July 5, 1994, by Jeff Bezos in Seattle, Washington.
- Early Years: Initially, Amazon started as an online bookstore. The company’s focus was on offering a vast selection of books at competitive prices.
- Expansion and Growth: In the late 1990s and early 2000s, Amazon expanded its product offerings to include electronics, clothing, and various other consumer goods. It also launched Amazon Web Services (AWS) in 2006, which became a major revenue driver and a leader in cloud computing.
- Acquisitions: Amazon has grown through strategic acquisitions, including Whole Foods Market in 2017, MGM Holdings in 2021, and Zoox, an autonomous vehicle startup, in 2020.
- Recent Developments: The company continues to innovate in areas such as artificial intelligence, logistics, and consumer electronics, with products like the Amazon Echo and services like Amazon Prime and Amazon Fresh.
Core Business Areas
- E-Commerce: Amazon operates one of the world’s largest online retail platforms, offering a wide range of products, from books and electronics to groceries and apparel. It also includes marketplaces where third-party sellers can list their products.
- Amazon Web Services (AWS): AWS provides a comprehensive suite of cloud computing services, including computing power, storage, and databases, serving millions of customers worldwide and contributing significantly to Amazon’s revenue.
- Digital Streaming: Amazon offers digital streaming services through Amazon Prime Video, which provides movies, TV shows, and original content. Amazon Music is also part of its digital entertainment portfolio.
- Consumer Electronics: Amazon develops and sells consumer electronics, including the Kindle e-reader, Fire tablets, Echo smart speakers, and other smart home devices.
- Logistics and Delivery: The company has invested heavily in its logistics and delivery infrastructure, including fulfillment centers, delivery networks, and innovations like drone delivery and autonomous vehicles.
- Artificial Intelligence and Machine Learning: Amazon integrates AI and machine learning into various aspects of its business, from personalized recommendations on its retail platform to advanced cloud services via AWS.
Corporate Culture
Amazon’s corporate culture is characterized by:
- Customer Obsession: Amazon places a strong emphasis on understanding and meeting customer needs, continually striving to improve customer satisfaction and experience.
- Innovation: The company fosters a culture of innovation, encouraging employees to experiment, take risks, and develop new ideas and technologies.
- High Standards: Amazon is known for its rigorous standards and focus on operational excellence, ensuring high performance and quality across all its business areas.
- Data-Driven Decision Making: Decisions at Amazon are often based on data and analytics, driving strategic and operational choices throughout the organization.
- Diversity and Inclusion: Amazon is committed to creating a diverse and inclusive workplace, fostering an environment where different perspectives are valued and integrated into business strategies.
Career Growth and Development
Amazon supports career growth and development through:
Recognition and Rewards: Amazon recognizes and rewards high performance, offering competitive salaries, bonuses, and other incentives to motivate and retain top talent.
Training and Development: Amazon offers a range of training programs and resources to help employees develop their skills, advance their careers, and stay updated with industry trends.
Career Pathways: The company provides clear career progression paths, with opportunities for advancement based on performance, skills, and interests.
Mentorship and Support: Employees have access to mentorship programs and support networks to help guide their professional development and personal growth.
Job – Overview
| Job Role | Virtual Customer Support Associate |
| Job Category | Work From Home |
| Qualification | 12th/ Any Graduate |
| Experience | Freshers/ Any |
| Salary/CTC | Best in Industry |
| Job Location | Work From Home (only for Tamil Nadu) |
| Last Date | ASAP |
Job Description
What will you do as a Customer Service Associate?
As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.
What are your hours?
This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hrs, for example: 4x10hrs or 5x8hrs. In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6 am and 11 pm Sunday to Monday. You may be required to work national holidays. You will learn more about your exact schedule closer to your start date.
What strengths will you bring?
- Hard-working, articulate, and detail-oriented
- Friendly and customer-focused in every situation
- Ability to learn quickly and embrace change
- Comfortable multi-tasking in a high-energy environment.
What benefits will you receive?
One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including:
- Medical insurance
- Pension plan
- Internet allowance
- Lifestyle benefits and retail discounts through our Amazon Extras program
- Expert training and ongoing opportunities to learn more and develop your skills
If this role sounds like it’s for you, then click on the link below to start the application process!
You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.
If successful, we will contact you about next steps!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
BASIC QUALIFICATIONS
What qualifications do we need from you?
- Minimum age: 18 years old
- Have the right to work in India
- Strong communication skills in English (both written and oral fluency)
- Experience working with a computer
- The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm
- Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
- You’ll need a quiet, distraction free work space (dedicated office space with a desk and chair)
- From a technical perspective, a minimum broadband connection of 100MB download speed and 20MP upload speed using a hard-wire ethernet internet connection (no WIFI).
How to Apply for Amazon Off Campus Drive 2024
If you meet the eligibility criteria, you can apply online right away. Simply follow the link below to submit your application and take the first step towards exciting career opportunities.
| Amazon Off Campus Drive |
| Apply For This Job |
