Adani Group Off Campus Drive 2024 | Arts and Science Graduate
Hey there! Exciting news for all you Arts and Science graduates out there – the Adani Group is conducting an Off Campus Drive in 2024 for the positions of Customer Service Manager and Executive. This is a fantastic opportunity for freshers with 0-6 months of experience to kickstart their career. The best part? The salary/CTC is the best in the industry! The job roles are based in Chennai, offering the flexibility of working from home. If you haven’t applied already, be sure to do so ASAP because the last date is approaching fast. Don’t miss out on this chance to join a reputable company and grow in the field of customer service. Good luck!
Overview
The Adani Group is a multinational conglomerate based in India, founded by Gautam Adani in 1988. Initially established as a trading firm, the group has diversified into various sectors, including:
- Energy: Adani is one of the largest producers of renewable energy in India and has significant interests in coal, power generation, and distribution.
- Infrastructure: The group operates ports, logistics, and airports, making it a key player in India’s infrastructure development. Adani Ports is the largest commercial port operator in India.
- Agriculture: Adani Agri Logistics and other subsidiaries focus on food processing, storage, and distribution.
- Real Estate and Urban Development: The group has ventured into residential and commercial real estate projects.
- Defense and Aerospace: Adani is also involved in defense manufacturing and aerospace, contributing to India’s self-reliance in these sectors.
The Adani Group is known for its rapid expansion and ambitious projects, contributing significantly to India’s economic growth. However, it has faced scrutiny and criticism regarding environmental practices and governance.
Job – Overview
| Job Role | Customer Service Manager & Executive |
| Job Category | Off Campus Drive |
| Qualification | Arts and Graduate |
| Batch | Not mentioned |
| Experience | 0 – 6 Month |
| Salary/CTC | Best In Industry |
| Job Location | Chennai (Work From Home) |
| Last Date | ASAP |
Job Description
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty, and retention and to meet their expectations.
Responsibilities
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies, and standards
- Keep accurate records and document customer service actions and discussions
- Analyze statistics and compile accurate reports
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
- Keep ahead of industry’s developments and apply best practices to areas of improvement
- Control resources and utilize assets to achieve qualitative and quantitative targets
- Adhere to and manage the approved budget
- Maintain an orderly workflow according to priorities
Requirements
- BS degree in Business Administration or related field
- Proven working experience as a Customer Service Manager, Retail Manager or Assistant Manager
- Experience in providing customer service support
- Excellent knowledge of management methods and techniques
- Proficiency in English
- Working knowledge of customer service software, databases, and tools
- Awareness of the industry’s latest technology trends and applications
- Ability to think strategically and to lead
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
How to Apply for Adani Group Off Campus Drive 2024
If you meet the eligibility criteria, you can apply online right away. Simply follow the link below to submit your application and take the first step towards exciting career opportunities.
| Adani Group Off Campus Drive |
| Apply For This Job |
